edotco 360: Applying Six Sigma mindset to performance measurement in the tower industry

Changing mindsets to focus on resolving issues causing downtime, not measuring uptime

Read this article to learn:

  • How to change mindsets to focus on resolving downtime rather than measuring uptime
  • How the KPIs used by telcos differ from those used by towercos
  • edotco’s business models for managing O&M and power
  • How edotco is leveraging RMS, asset lifecycle management and access control / time attendance monitoring
  • edotco’s different approaches to building and managing distributed generation and backup power systems within each country

Nashad Emir was the first Malaysian to be certified as a GE Six Sigma Master Black Belt. He’s brought that philosophy of zero defect tolerance to a telecom tower industry which he feels need to refocus on resolving downtime rather than measuring uptime. Nashad also explains some of the monitoring and management tools he is…

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