Acsys: How towercos and their subcontractors can ensure adherence with challenging SLAs

Using time attendance monitoring and watermarked photos to reduce reliance on ‘guesstimates’ and focus on data

Read this article to learn:

  • The data you need to achieve 99.5% SLAs
  • The cost of non-adherence to SLAs
  • How to leverage data to manage and motivate subcontractors
  • Setting KPIs for recurring tasks to optimise O&M performance
  • Combining site attendance monitoring, job ticketing, event management and a mobile App to transform data into information that can be monetised

Acquiring towers is only phase one for emerging market towercos. In order to secure the confidence of operators, and thus maximise tenancy ratios, towercos must prove they can provide a full service, often inclusive of power, while consistently adhering to challenging Service Level Agreements that might call for 99.5%+ uptime. TowerXchange spoke to David Meganck,…

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