Sandton Convention Centre
161 Maude Street
Speaking and sponsorship enquiries
Contact Matthew Edwards, Head of Research, EMEA, TowerXchange
Following the Coronavirus outbreak which has now been reported in several countries around the world, we have prepared some questions and answers about our events and the outbreak:
1. Are your events being cancelled because of the corona virus outbreak?
The WHO has declared the corona virus a Public Health Emergency of international concern. Despite the emergency declaration, with the exception of Mainland China, the WHO is not recommending any restrictions on travel or trade at this time. On this basis, our events are still taking place as scheduled. We are closely monitoring the situation and will be updating this page as required.
2. I am concerned about travelling to the event, what should I do?
With the exception of Mainland China, there have been no restrictions on travel or trade at this time. We advise you to visit the WHO or CDC guidance on how to reduce exposure to the virus and staying healthy while travelling. For further information and reassurance, we also advise you to view the official travel and health advisory websites for the countries that the events are being held, to learn about the specific measures in place in the country and in their ports for virus detection and treatment of the virus.
3. What contingency plans are you putting in place for the event?
We are liaising with the venue to ensure that they have robust procedures on hygiene in the venue. We have requested that hand sanitizers be available around the venue and for increased frequency in the general housekeeping schedules for the common areas of the event.
4. If I don’t feel comfortable in travelling at this time, will I be able to get a refund for my delegate pass?
Regrettably no cancellations can be accepted.
Substitutions may be made to attend the event as per the standard Substitutions Policy: you may substitute registered delegates at any time for colleagues, as long as alternate attendees are also department Heads, Director, VP or C-level. Notifications of substitutions must be given in writing to firstname.lastname@example.org.
For more details on the cancellation policy, please refer to the Event Participants Terms and Conditions.