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edotco 360: Applying Six Sigma mindset to performance measurement in the tower industry


Changing mindsets to focus on resolving issues causing downtime, not measuring uptime

Nashad Emir was the first Malaysian to be certified as a GE Six Sigma Master Black Belt. He’s brought that philosophy of zero defect tolerance to a telecom tower industry which he feels need to refocus on resolving downtime rather than measuring uptime. Nashad also explains some of the monitoring and management tools he is deploying at edotco, from RMS and access control systems to asset lifecycle management back at the TOC, and describes the structure of the O&M function at edotco.

TowerXchange: What’s your background Nashad, and what do you bring to the management team at edotco?

Nashad Emir, COO, edotco Group:

I have a background in operations and manufacturing from many different industries, including working for Sony and General Electric.


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