Site upgrades, service provider integration, SLA setting and budgetary control at MTN Ghana
Lessons from MTN’s first opco to outsource tower management
MTN Ghana was MTN’s first opco to adopt the towerco model, entering into a joint venture with American Tower back in 2010. In this exclusive TowerXchange interview, MTN Ghana’s General Manager of Network Operations (who was part of the team which established the operational elements around tower sales) shares lessons that the MTN group have learned along the way in outsourcing to towercos and how these can help improve site uptime and reduce network TCO.
TowerXchange: Please can you provide an introduction to yourself and your background in the telecoms sector. What does your current role at MTN encompass and how does it integrate into other functions at the opco/ parent company?
Ibrahim Misto, General Manager, Network Operations, MTN:
I am the General Manager of Network Operations at MTN Group, a leading market operator connecting subscribers in 22 countries in Africa, Asia and the Middle East.