Operational efficiency is always an important topic at TowerXchange Meetups, and the theme was covered throughout the TowerXchange Meetup MENA 2019 this January. In this article you will hear from two towercos and one MNO on how they are addressing their operational challenges and how lessons learned elsewhere can be applied in the MENA region. Wiktor Barcicki, CTO of Etisalat, was joined by Alex Leigh, CCO of Helios Towers and Gordon Porter, VP for Operations of IHS Towers. The discussion was chaired by Delmec’s Spencer Crawford-White.
Helios Towers are now active in five markets in Africa and follow a Lean Six Sigma philosophy to drive improvements in operational efficiency which had fed through into a steadily improving operating margin.
